This document describes how payments work within PeopleGrove and how to set up these payments. Stripe is the exclusive provider of payments with PeopleGrove due to its flexibility, security, and pricing for our partners. PeopleGrove only supports payments for event ticketing.
PeopleGrove has partnered with Stripe to handle all payments through PeopleGrove. Stripe is a modern and secure platform that provides us with the most advanced tools to simplify the payment process.
PeopleGrove never has access to any payment information provided through the platform - it is sent directly to Stripe.
For questions on Stripe, please contact Stripe support 24/7 here: https://support.stripe.com/
To use Stripe payments with PeopleGrove, we ask you to set up your own Stripe
merchant account so that money collected is deposited directly into your own bank account.
This way, we simply provide the technology for you to accept the payments, but you retain
full control over payments collected.
To get started, follow the steps below:
Set up a Stripe account
- Link: https://dashboard.stripe.com/register
- For further questions, you can contact Stripe support 24/7 at https://support.stripe.com/
PeopleGrove does not charge any fees to accept payment. Our partner, Stripe, will charge
fees based on their pricing page here: https://stripe.com/pricing
Do I have to use Stripe?
Yes - at this time, we only support Stripe for payments. Building payments into the
the platform requires a significant effort, so we have chosen to partner with a single
Is there any way around using Stripe?
This would require custom development from the PeopleGrove team. Nothing is
impossible, but building integration with any other processor would require an
additional fee and scope of work.
How do I get the money? Is PeopleGrove charging a fee?
The money will be deposited directly to your institution. By establishing an account
with Stripe, you will have a direct relationship with them. PeopleGrove will just use
your account information (API keys) to process payments through your account.