Article Sections

• Switch your account between different user types
• Connect with colleagues for networking & mentorship
• Explore Admin Tools
• Understand the difference between clusters, hubs, programs, and groups

Overview

This article walks you through the things that you, as a new admin, should know about the platform, such as administrative user type switching. We intend it to be a helpful guide as you familiarize yourself with how the platform works and how you can use admin tools to manage end users.

Switch your account between different user types

Because each user type has a unique set of permissions, the site will look different for each. As an admin, you can toggle your account between different user types to see what the site looks like for each one.

How to toggle your user type

1. Find the drop-down menu at the top of your screen (see below screenshot).
2. Open the menu and select the User Type you'd like to view the site as.
3. The page will reload and you'll be able to view and explore the site from the perspective of your selected user type.

Note that, if you don't have permission to toggle between user types, you can ask your lead admin to update your admin permissions.

Connect with colleagues for networking & mentorship

Once your colleagues have signed up, try toggling your account to "Student" (see previous section) and connecting with a colleague whose account is set to "Alumni."

1. Go to the Network tab and find a colleague to connect with by clicking "Let's Connect."
2. Go to the Mentorship tab and find a colleague to connect with by clicking "Let's Connect."
3. Go to your inbox to follow up on your messages and accept mentorship requests from other users.

Then switch roles to get a comprehensive idea of how the process looks to each user type. We recommend you try out all aspects of the platform to really familiarize yourself with how it works.

Explore Admin Tools

As an admin, you have access to a variety of tools you can use to manage end users. We suggest you explore these tools and try some of them out. If you're unsure what a particular tool does, just search for the corresponding help article.

Access Admin Tools by selecting an item from the Admin drop-down in the top right menu bar (the two wrenches icon).

Hub vs. Site-Wide Admin Tools

You may notice you have access to either (or both) Hub Admin Tools (these will have your platform name in the title) and Site-Wide Admin Tools.

Hub Admin Tools allow you to modify your hub, while Site-Wide Admin Tools allow you to edit higher level aspects of the platform that are shared across hubs, such as the landing page. Site-Wide settings include branding and initial setup settings related to the landing page and experience before a user signs up. Ongoing management and settings that affect the look and feel of the platform after the user has signed up are found in the hub admin settings.

Practice Inviting Users

If you're unsure what admins tools to look at first, familiarize yourself with some must-know admin tools by practicing inviting another user to the platform.

Understand the difference between clusters, hubs, programs, and groups

Note that not all these features may be present on your platform; this is dependent on your organization's contract with PeopleGrove. Contact your PeopleGrove Account Manager if you have questions about this.

Clusters and Hubs

Clusters enable you to set up organization-wide networks ("clusters") with different platforms ("hubs") customized to individual colleges or schools.

For instance, a university might have one hub for the career center and another for the business school. Both hubs would belong to the same cluster. A business school student could participate in one or both hubs using just one account, one profile, and one login, and could sign onto both from the same landing page.

Each hub typically has flash mentoring and some some of PeopleGrove's additional available modules (programs, groups, jobs, discussion, resources, or events). Each hub can have multiple groups or programs within it.

Programs

A program is a place for hosting a long-term formal mentoring. Programs have timelines, matching days and specific goals and resources administered by a specific individual.

Program features include:

Groups

A group is a feature for organizing individuals around an interest area.

Group features include: