Go through the checklist below to figure out why you're stuck!
Go through this checklist to figure out why you're stuck in signup:
Are you stuck in the user type selection step?
- If so, click on the box that contains the user type you are signing up as and you should continue to the next step of signup automatically.
Did you fill out all required fields?
- Required fields are marked by a *
If you entered a major, did you make sure to first type it into the text field, then press enter?
- If not, give that a try!
If you entered a college or university, did you select it from the autofill list that appeared as you type?
- If not, try retyping the college/university name, then select it from the autofill list that will appear.
Still not sure why you're stuck in signup?
Submit a support ticket and we'll check out your account and help you get onto the platform.