- I'm logged into the platform and want to reset my password for security reasons
- I'm logged out and can't get back in because I don't know my password!
Learn how to reset your password whether or not you're logged in.
- Click on your profile image in the upper right and then select "Preferences" from the drop-down
- Select "Account" from the menu on the left
- Click the blue "Reset Password" button
- Click "Sign In" in the upper right corner
- Select your sign in method
- Click the blue "Forgot Password or Create New Password" button
- Enter your email and click "Send Password Reset Link"
- Check your email for the password reset email (don't see it? Check spam!)
- IMPORTANT When the password reset email arrives, Right click on the link and "Open Link in Incognito or Private Mode".
- A new tab will open in which you can follow the instructions to create a new password and sign in