Online Now

Overview

Users who are online now and available to meet are highlighted, giving you an immediate sense of community when you arrive at the platform.

Allowing you to connect with anyone who is online now facilitates real-time connections reminiscent of those made on campus. It gives you an immediate resource should you have questions or need support.

Who can I reach?

From the Explore The Community/Find Mentors tab you'll see a list of all users online now.

You can quickly find who is Online Now and available now to chat. These people will have:

• A green filled-in circle next to their name
• A Chat Now button on their profile card

You can quickly find who was Recently Online. These people will have:

• A green hollow circle next to their name
• A Message button on their profile card

What happens next?

To connect with someone who is online now:

1. Click the Chat Now button.
2. Your Inbox will be opened in a second tab
3. You will find a pre-filled message begun for you in your inbox to that Online user
4. Click Send when you are ready to send your message (you can make edits to the message if you wish)
5. The message recipient will receive at least two notifications of your message:
   1. A popup message on the top right of their screen asking them to:
      1. Reply Now to your message or
      2. Dismiss your message
   2. An email will come to their inbox informing them of a message.
   3. Optional Your recipient may also receive a notification of your message via text if they have set that in their notification preferences.
6. You can communicate through your Inbox. 

Just like any message you send on the platform, you will be able to continue communication with this individual through your inbox. These messages will remain in your inbox just like any message you send on the platform.