FAQs
- How long do I have to wait for account approval?
- I seem to have a duplicate account...what do I do?
- How do I find someone on the platform?
- How do I find users after I star them?
- How do I verify my email during signup?
- I'm stuck in signup and I don't know why!
- How do I reset my password?
- How do I change my email?
- Can I hide my profile or limit my availability as a mentor?
- How do I reorder profile fields like job history or education history?
- How do I add or change my profile picture?
- How do I add an image and make sure it displays well?
- I searched for my profile and I can't find it! Now I'm worried no one else can either
- Is there a mobile app? How do I use the platform on my phone or tablet?
- Someone requested a meeting with me. How do I view their profile?
- I need to decline a connection request. How do I let the requester know why?
- How do I start a video chat?
- My conversation/mentorship closed, but we weren't done! Can I reopen it?
- Signup FAQs
- Account FAQs
- Connections FAQs